Shipping

Retail orders of in-stock items are shipped within 3 days of credit card authorization and verification. All shipping methods include insurance and tracking. Customers will be notified of any back ordered items and an estimated shipment date will be given. Immediate and full refunds will be given on orders cancelled prior to shipping. Customers will be automatically notified of their tracking number via email when their order ships.

FedEx is the primary and default carrier for both domestic and international shipments.

Please contact us prior to placing your order for any special delivery requests - we do our best to accommodate our customers' needs.

(405) 217-0701, (800) 419-6023 or sales@deatschwerks.com.


Returns and Exchanges

DeatschWerks is committed to excellent customer service. We offer a 30-day return and exchange policy on all items purchased directly from us. Items purchased through a DeatschWerks’ re-seller are subject to that re-seller’s return and exchange policy and cannot be returned or exchanged directly through DeatschWerks.

A 15% restocking fee can be assessed at DeatschWerks discretion for returned items that have been opened or used. All returns must be in resalable condition, damaged or altered products cannot be accepted as a return

Shipping charges are not refundable and custom orders are not returnable, but can be exchanged at DeatschWerks discretion.

An RMA # issued by DeatschWerks is required for ALL returns and exchanges. A Support Ticket must be completed to initiate either of these processes.

If you have questions, you can call (405) 217-0701.


Warranties and Disclaimers

DeatschWerks is committed to providing high quality and reliable products. We offer a 3-year warranty on every single DeatschWerks product from the date of purchase.

An RMA # is required for ALL warranty claims. A Support Ticket must be completed to initiate a warranty claim. 

If you have questions, you can call (405) 217-0701.

View the details of our Warranty Policy

View the details of our Website Disclaimer


Order Terms and Conditions

DeatschWerks accepts all major credit cards directly through our website. Orders can also be easily placed over the phone at (405) 217-0701. Alternative payments can also be arranged through PayPal, check, money order, or wire transfer.

All prices and discounts are subject to change without notice. All merchandise information presented on our website is correct and accurate to the best of our knowledge at the time of publication.

In compliance with EPA regulations, DeatschWerks designs, manufactures, and sells its products exclusively for non-road vehicles that are used solely for competition. It is the responsibility of the end user to comply with local and state regulations.


Copyright Notice

The copyright in this Web site is owned by DeatschWerks, LLC and its agents. No parts hereof may be reproduced, distributed, republished, displayed, broadcast, hyperlinked or transmitted in any manner or by any means or stored in an information retrieval system without the prior written permission of DeatschWerks.


Trademarks

The trademarks, service marks, and logos (the "Trade Marks") used and displayed on this website are registered and unregistered Trademarks of DeatschWerks, LLC. Nothing on this Web site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on this Web site, without the written permission of DeatschWerks.


Privacy Policy

DeatschWerks respects and is committed to protecting your privacy. We may collect personally identifiable information when you visit our site, such as the e-mail addresses of those who communicate with us via e-mail, and information volunteered by the consumer, such as survey information and/or site registrations.. We will not sell your personally identifiable information to anyone.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, or used to notify consumers about updates to our Web site, and is not shared with other organizations for commercial purposes.

We use cookies only to record session information, such as keeping track of items that consumers add to their shopping cart.


Security Policy

Your payment and personal information is always safe. Our software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.